What products do you sell?

We offer a wide range of high-quality jewelry including necklaces, rings, earrings, bracelets, and more.

How do I place an order?

Browse our catalog, select the items you want, add them to your cart, and proceed to checkout. You can pay using various secure payment methods.

Do you offer free shipping?

Yes, we offer free standard shipping within the USA. International shipping costs are calculated at checkout.

How long will it take to receive my order?

Orders within the USA typically arrive within 7-10 business days. International orders may take longer depending on your location.

Can I return or exchange an item?

Yes, we offer a 30-day return policy. Items must be in their original condition with tags attached. Please visit our return page for more details.

How do I track my order?

Once your order has shipped, you will receive a tracking number via email. Use this number to check the status of your order online.

Is it safe to shop on your website?

Yes, we use industry-standard security measures to protect your personal and payment information.

How can I contact customer service?

You can reach us by email at kitchenware-lutencojew@hotmail.com or call us at +1 3398008923.

Do you offer gift cards?

Yes, we offer digital gift cards in various denominations. You can purchase them on our website.

Do you offer gift wrapping?

We currently do not offer gift wrapping, but each item is carefully packaged in a beautiful box to make it ready for gifting.

Do you have any special promotions?

We regularly run promotions and sales. Please subscribe to our newsletter or follow us on social media for updates on the latest deals.

Can I modify my order after placing it?

Once an order is placed, it cannot be modified. Please ensure all details are correct before completing your purchase.

How do I know if an item is in stock?

All items listed on our website are currently in stock unless stated otherwise. If an item is out of stock, it will be marked as unavailable.

Do you ship internationally?

Yes, we ship internationally. Shipping rates are calculated at checkout based on your location.

What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment methods.

Can I cancel my order?

Orders can be canceled within 24 hours of placing the order. Please contact us as soon as possible if you need to cancel your order.

Do you offer customization for jewelry?

Currently, we do not offer customization for our jewelry. However, we may introduce this option in the future.

Do you have a loyalty program?

We are working on introducing a loyalty program. Stay tuned for updates and exciting rewards!

How do I change my shipping address?

If you need to change your shipping address, please contact us as soon as possible. We can assist with changes before the order ships.

What should I do if my order is damaged?

If your order arrives damaged, please contact us within 7 days with photos of the damage. We will assist you with a return or replacement.

Do you offer wholesale options?

At this time, we do not offer wholesale pricing. Please contact us if you're interested in bulk orders, and we'll try to accommodate you.